General Conditions of sale

1. ACCEPTANCE AND AVAILABILITY

 

These Conditions regulate the legal relationship derived from the purchase processes formalized by Users through the web page of capitavidal.com. The Users expressly accept the full and unreserved adhesion to these stipulations, in the version published by capitavidal.com at the moment in which the User contracts the product in which he is interested. Therefore, the User undertakes to read carefully the contracting conditions, whenever it proceeds to the hiring of a product since the Contracting conditions maybe have been subject to modification since the last time they accessed.

By accepting these General Terms and Conditions, the User declares:

 

That is a person with a legal age and with ability to hire.

 

2. NATURE OF THE CONTRACT

 

Capitavidal.com is an information and e-commerce website owned by Bodegas Capità Vidal SL with address at Ctra C-15, km 21, 08733 El Pla del Penedés and NIF B58550922. Through this contract, capitavidal.com sells to the customer (any natural or legal person who contracts the products or services from capitavidal.com) and who purchases from capitavidal.com the product specified in the order. it is implemented through this document, “product” is understood as the merchandise object of purchase.

 

3. PRICE

 

The prices of our products are expressed in euros and include the corresponding Value Added Tax (VAT) according to the product.

 

The price expressed does not include the shipping costs that may be generated since the rates vary depending on the destination and the weight of the final order.

Capita Vidal reserves the right to modify its prices at any time. The products will be billed on the basis of the current rates at the time the order is registered. Capita Vidal does not assume responsibility for any typographical error that may exist in the web

 

4. AVAILABILITY

 

Our products and prices are valid as long as they are displayed on the website, and always according to the available stocks.

We reserve the possibility of assigning a maximum of bottles of each wine per customer. Assignments will be made following the reception order.

If the product is not available after the processing of an order, the buyer will be informed by email or by telephone of the delivery of only part of his order, which can accept or cancel the order. In any case, the customer will receive a partial or full refund.

 

5. PAYMENT

 

The payment of the product will be made online with a VISA, MASTERCARD credit card or through the PAYPAL platform.

If the client requests the invoice Capitavidal.com will send it by eMail. The charge on the credit card will be made at the time of purchase.

Bodegas Capita Vidal SL reserves the right to cancel or reject any order from a client with whom it has a dispute regarding the payment of a previous order.

At the moment you press the “ACCEPT” button during the order confirmation, the bank verifies the validity of your credit card number and checks that it is not blocked.

In no case does Capitavidal.com have access to your banking information or store it on its servers. For this reason, you must provide them again each time you make a new transaction on our website. In this way you get a double protection against abuse and fraud

 

6. DELIVERY

 

Orders are prepared the day after they are received. During the weekend orders are not prepared nor deliveries are made. The transport will be carried out through the companies that usually work with Bodegas Capità Vidal. The delivery date in the peninsula at the orientation level is 48 hours and 96 hours from the date of issue. During the months of August and December this period may vary.

The products are sent to the address indicated by the customer during the execution of the order.
We recommend the buyer to indicate an address in which the order can be delivered during working days from Monday to Friday from 9:00 a.m. to 7:00 p.m.

In case the transport agency tries to deliver the package and there is no one to receive it, it will leave a note stating the delivery attempt or we will communicate with you to contact the transport agency as soon as possible through the end to agree a new delivery. If in this second delivery attempt there is no one to receive it, your order will remain in the office of the transport agency for a few days.

After having passed these days, your order will be returned to our warehouse.

 

By the time you receive your package, you should:

 

  1. Check the conformity of the merchandise received at the time of delivery.
  2. Write any anomaly on the delivery note and include your signature. If you detect that the box is wet do not accept the order, write it on the delivery note and if you can take a picture. The carrier will notify us of the incident and we will automatically send a new shipment at no cost to you. Capitavidal.com assumes no responsibility for the consequences of possible delays in shipping.

 

Capitavidal.com no asume responsabilidad alguna por las consecuencias de posibles retrasos en el envío.

 

7. CANCELLATIONS AND RETURNS

 

Orders can be canceled without cost if they are made before the order has been withdrawn by the carrier. If we receive notice of cancellation when the package has been sent it will be considered as a return.

Returns can be made up to 14 calendar days from receipt of the product according to the following specifications: The refund cannot be made and the right to return can be exercised when there are indications that the products have been opened, manipulated or exposed to inappropriate conditions. It is mandatory to return the properly protected products, in their original packaging, in perfect condition for later sale. We will not accept any returned package that lacks any of the sender’s identification elements (name, surname, address, order number). The return of the products will result in the reimbursement of all amounts paid by the User except

The cost of the delivery and return transport will be assumed by the user.

Those returns that derive from our error or from a defect in the product are excluded from this case. In such case, capitavidal.com undertakes to exchange the defective product for the same or refund the amount. It will also be responsible for the return and delivery shipping costs.

 

8. SECURITY AND CONFIDENTIALITY

 

Capitavidal.com complies with the provisions of the Organic Law 15/1999, of December 13, on the Protection of Personal Data, and the regulations on Services of the Information Society and Electronic Commerce, for which it has adopted the administrative and technical procedures necessary to guarantee the security of the personal data we collect. When a customer places an order, your personal, domiciliary data and those relating to your payment method are incorporated into our database, used only to process the order and send information about offers and services of the companies of the group that may be of interest to our customers. Capitavidal.com ensures the confidentiality of the data provided by our customers, since the personal data requested are always strictly necessary. capitavidal.com undertakes not to cede or sell them to third parties outside the group companies under any circumstances. Customers of capitavidal.com may at any time exercise the rights of access, rectification, cancellation and opposition, communicating in writing to capitavidal@capitavidal.com. The User is informed and gives consent for the incorporation of their data to the automated files owned by Capitavidal.com (Bodegas Capità Vidal with registered office in El Pla del Penedès, Ctra. C-15 Km, 21) duly registered with the Registry General Protection of Personal Data, and for the automated processing of your data, as a result of consulting, requesting or contracting any service, or any transaction or operation performed, in order to access the information and services provided by Capitavidal.com through the website, and where appropriate for the maintenance of the contractual relationship, as well as for the submission of offers or advertising and promotional communications of the group companies. The User states that all data provided by him are true and correct, and undertakes to communicate to capitavidal.com the changes that occur in them. The User has the right to oppose the processing of any of their data that are not essential for the conclusion of the contract and its use for any purpose other than the maintenance of their contractual relationship. The privacy policy of capitavidal.com guarantees the User in any case the possibility of exercising their right of access, rectification, cancellation and opposition of their data, notifying it to capitavidal.com by sending an e-mail to the email address capitavidal@capitavidal.com

 

9. RIGHTS AND OBLIGATIONS OF THE PARTIES

 

Obligations of Capitavidal.com: Capitavidal.com will comply with the following obligations: Provide the User with the maximum guarantees, the service requested by him in accordance with the provisions of the contract conditions, without breaching the contractual good faith. Expressly inform the User of the existence of these conditions prior to the start of the contracting procedure. Inform the User prior to the hiring and in a concrete, clear, precise and unequivocal manner, of the specific characteristics of the services requested, such as the price of the same and the taxes that are applicable. To make available to the User a copy of the text of the general conditions. b. Obligations of the User The User agrees to: To comply with what is established in the conditions of the services provided by capitavidal.com, to complete the registration forms prior to the start of the contracting procedure with accurate and current information. Provide, in a correct way, the bank details requested by Capitavidal.com, pay the price of the products purchased, without the presentation of a claim exempting you from this obligation. c. Rights of the user: All the information provided to the client will be binding for the offeror in the terms established by current legislation. Every user has the right to have the goods he acquires be of the category and legal requirements hired or of that quality that is directly proportional to the category of the establishment.

 

10. PERIOD OF VALIDITY OF THE PRESENT CONDITIONS

 

The period of validity of these conditions will be the time they remain published on the website and will be applied to the services acquired at the time such conditions were available. In any case, capitavidal.com reserves the right to modify them unilaterally, without affecting the services contracted by users prior to the modification, except in those cases in which the user has changed or modified the contracted service, in which case the conditions in force at the time of the change and / or modification will apply.

 

11. NULLITY AND INEFFICIENCY OF THE CLAUSES

 

If any clause included in these conditions is declared totally or partially null or ineffective, such nullity will affect only that provision or the part of it that is null or ineffective, subsisting in all other conditions.

 

12. NAVIGATION, ACCESS, SECURITY

 

The access and navigation in this web site implies accepting and knowing the legal warnings, conditions and terms of use contained in it. Capitavidal.com makes every effort to ensure that navigation is carried out under the best conditions and to avoid damages of any kind that may arise during the same. Capitavidal.com is not responsible for the damages, of any kind, that could be caused if access to this web site is made in an unsafe environment, so the information is transmitted in a non-encrypted manner. Access to this web site may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by each user so that the server remembers certain information that only the server that implemented it will later read. Cookies generally have a limited duration in time. No cookie on this web site allows you to contact the user’s phone number, your email address or any other means of contact. No cookie on this web site can extract information from the user’s hard drive or steal personal information. The only way, in this web site, that the private information of a user is part of the cookie file is that the user personally gives this information to the server. Those users who do not wish to receive cookies or want to be informed of their setting can configure their browser for this purpose. Capitavidal.com is not responsible or guarantees that access to this website is uninterrupted or free of error. Neither is responsible or guarantees that the content or software that can be accessed through this web site, is free of error or cause damage. Under no circumstances will Capitavidal.com be liable for losses, damages or losses of any kind arising from access to and use of the website, including but not limited to those caused to computer systems or those caused by the introduction of viruses.  Capitavidal.com is not responsible for any damage that may be caused to users due to improper use of this web site.

 

13. JUDICIAL ACTIONS

 

Capitavidal.com reserves the right to exercise legal actions against users who violate or infringe intellectual and industrial property rights.

 

14. APPLICABLE LAW AND JURISDICTION

 

The present contract will be governed by Spanish legislation that will be applicable to what is not provided in this contract regarding interpretation, validity and execution. Any disputes arising from the contracting of products through this WEB will be submitted to the competent jurisdictional bodies determined by law.